Analysis and Assessment

Assignment Components Proficiency Score
Analysis and Assessment

Describe the organization where the service learning took place, including its policies, procedures, and services. In the description, explain:

a. The organization’s community: What services do they provide? Who uses the services?

b. The location: How accessible is your agency? Must they walk, take public transportation? Must they cross ethnic/racial/class/gang boundaries? For example, low-income women of color may be hesitant to visit an agency located at a university in an affluent, predominantly white setting.

c. The décor: Is the décor culturally responsive to diverse populations (e.g., waiting area, reading materials, etc.)?

d. The staff composition: What is the ethnic/racial/class background of the staff? Does the staff seem culturally aware and responsive?

CO 1, 2, 3

Description of the organization is thorough and clear. Specific details about the organization’s services, location, décor, and staff composition are provided. Significant characteristics that influence or reflect multicultural and diverse settings and services are highlighted and explained. /36 pts.
Analysis and Assessment

Assess the multicultural organizational development of the institution where the service learning took place. Make sure you describe

a. The mission statement and programs: Does the agency reflect a commitment to diversity? Is commitment exemplified by its programs?

CO 2

Assessment of development is clear, thorough, and grounded in logic and research. Specific organizational level items (such as the mission statement and programs) were properly evaluated. Explanation of how the organization reflects or does not reflect a commitment to diversity is clear and supported by both written evidence and experiential evidence from the time in service. /32 pts.
Analysis and Assessment

Summarize a few critical incidents when multicultural aspects were addressed (directly and/or indirectly).

CO 2

Critical incidents are clearly summarized and represent a significant situation in which multicultural aspects were addressed. /36 pts.
Analysis and Assessment

Explain how the activities and staff demonstrated multicultural sensitivity when identifying problems, responding to symptoms and help seeking behaviors.

CO 3

Explanation of demonstration is clear and specific. Specific characteristics and examples of multicultural sensitivity when identifying problems, responding to symptoms and help seeking behaviors are discussed. Quality of sensitivity is reviewed, using scholarly evidence to justify ideas. /36 pts.
Analysis and Assessment

Analyze how those critical incidents affected your cultural self-awareness and professional relationship, specific to the provision of culturally competent services.

CO 2

Analysis is clear, thoughtful, and grounded in scholarly evidence and experiential examples. How those incidents affected cultural self-awareness and professional relationships is discussed with specific examples and a focus on provision of culturally competent services. /32 pts.
Analysis and Assessment

Apply a multicultural and interdisciplinary approach to generate a proposal for what the organization can do to improve its sensitivity to multicultural issues.

CO 2

Proposal is clear, specific, and reasonable to implement based on staff and resources. Specific outcomes that relate to improved sensitivity to multicultural issues are identified and are appropriate. Scholarly research is used to support ideas throughout. /48 pts.
Contribution and Reflection

Summarize the leader’s review of your contribution to the organization.

Explain how you felt you contributed to the organization. This means expanding on the leader’s review by providing supporting evidence.

CO 1

Reflection on contribution is clear, reasonable, and complete. Specific examples of how the student contributed to the organization are presented and substantiated in the leader’s review. Contribution is reasonable for the student and the assignment; the student’s goals were obtained. /40 pts.
Appendix

Include the following documents as individual appendices.

· Service Learning Weekly Worksheets (one for each module after the proposal)

· Leader’s one-page review

CO 1

Appendix is properly formatted and contains all the service learning weekly worksheets and the leader’s one-page review. /16 pts.
Write in a clear, concise, and organized manner; demonstrate ethical scholarship in accurate representation and attribution of sources (i.e. APA); and display accurate spelling, grammar, and punctuation. Wrote in a clear, concise, and organized manner; demonstrated ethical scholarship in accurate representation and attribution of sources; and displayed accurate spelling, grammar, and punctuation. /24 pts.
Total: /300 pts.
Assignment Components Proficiency Score
Analysis and Assessment

Describe the organization where the service learning took place, including its policies, procedures, and services. In the description, explain:

e. The organization’s community: What services do they provide? Who uses the services?

f. The location: How accessible is your agency? Must they walk, take public transportation? Must they cross ethnic/racial/class/gang boundaries? For example, low-income women of color may be hesitant to visit an agency located at a university in an affluent, predominantly white setting.

g. The décor: Is the décor culturally responsive to diverse populations (e.g., waiting area, reading materials, etc.)?

h. The staff composition: What is the ethnic/racial/class background of the staff? Does the staff seem culturally aware and responsive?

CO 1, 2, 3

Description of the organization is thorough and clear. Specific details about the organization’s services, location, décor, and staff composition are provided. Significant characteristics that influence or reflect multicultural and diverse settings and services are highlighted and explained. /36 pts.
Analysis and Assessment

Assess the multicultural organizational development of the institution where the service learning took place. Make sure you describe

b. The mission statement and programs: Does the agency reflect a commitment to diversity? Is commitment exemplified by its programs?

CO 2

Assessment of development is clear, thorough, and grounded in logic and research. Specific organizational level items (such as the mission statement and programs) were properly evaluated. Explanation of how the organization reflects or does not reflect a commitment to diversity is clear and supported by both written evidence and experiential evidence from the time in service. /32 pts.

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Multiculturalism and Diversity in Practice © 2013 Argosy University