COMMUNITY AGENCY OBSERVATION 2

Title of Your Paper

Your Name

Course Name and Section

Title of Your Paper

You will write your introduction paragraph in here. This should include the purpose of the assignment and how you will accomplish it.

Analysis and Assessment

Describe the organization in which the service learning took place, including its policies, procedures, and services. In the description, include the following:

The Organization’s Community

What services do they provide?

Who uses the services?

The Organization’s Location

How accessible is your agency?

Must they walk or take public transportation?

Must they cross ethnic, racial, class, or gang boundaries? For example, low-income women of color may be hesitant to visit an agency located at a university in an affluent, predominantly white setting.

The Organization’s Décor

Is the décor, including the waiting area or reading materials, culturally responsive to diverse populations?

The Organization’s Staff Composition

What is the ethnic, racial, or class background of the staff?

Does the staff seem culturally aware and responsive?

Multicultural Organizational Development

Assess the multicultural organizational development of the institution where the service learning took place.

Make sure that you describe:

The mission statement and programs:

Does the agency reflect a commitment to diversity?

Is this commitment exemplified by its programs?

Critical Incidents

Summarize a few critical incidents when multicultural aspects were addressed (directly or indirectly).

Explain how the activities and staff demonstrated multicultural sensitivity when identifying problems and responding to symptoms and help-seeking behaviors.

Analyze how those critical incidents affected your cultural self-awareness and professional relationship, specific to the provision of culturally competent services.

Proposal for Improving the Agency’s Sensitivity to Multicultural Issues

Apply a multicultural and interdisciplinary approach to generate a proposal for what the organization can do to improve its sensitivity to multicultural issues. Please note that the core strategies you include in this proposal need to be supported by the literature on multicultural development.

Conclusion

Write a paragraph or two on what you accomplished in this paper. Review your objectives or the purpose of the paper presented in the introduction. Where you able to accomplish these goals? What can you take away from this assignment? What did you learned? How do you believe this assignment has contributed to your multicultural development, if at all? Etc…

References

Include here the bibliography of sources used in the writing of your paper. These sources are expected to be appropriate for a graduate level paper; that is, scholarly sources here.

Contribution and Reflection

In a 1- to 2-page report, complete the following:

Summarize the leader’s review of your contribution to the organization.

Explain how you felt that you contributed to the organization. This means expanding on the leader’s review by providing supporting evidence.

Based on your leader’s review, plus other stuff, you will then reflect on your contributions, if any. If you believe there are no contributions, simply say so, but discuss that belief. Explain the reasons for that lack of contributions; including those related to the nature of the assignment and the role you took.

Appendix A: Self-Reflection and Process Worksheet #1

HS6016: Weekly Self-Reflection and Process Worksheet

Directions:

For each week of service, you must complete a copy of this worksheet. Remember to write clearly, and check spelling and grammar, as these sheets will be included in your final product.

Name:
Last First
Instructor Name:
Last First
Placement of Service:
Name of organization
Address of organization City, State, Zip
Site Supervisor:
Last name First Phone number
Module: Start Date

Please use:

mm/dd/yr format

End Date

Please use:

mm/dd/yr format

Directions: Using academic writing standards (i.e., proper grammar and complete sentences), complete the following table:

Summarize the week’s service; highlight specific situations that you have encountered.
Explain what you learned about the human service field in general.
Explain what you learned about the organization regarding multiculturalism.
Explain how this week affected your cultural self-awareness and professional relationship, specific to the provision of culturally competent services.
Any additional comments or notes.

Appendix B: Self-Reflection and Process Worksheet #2

HS6016: Weekly Self-Reflection and Process Worksheet

Directions:

For each week of service, you must complete a copy of this worksheet. Remember to write clearly, and check spelling and grammar, as these sheets will be included in your final product.

Name:
Last First
Instructor Name:
Last First
Placement of Service:
Name of organization
Address of organization City, State, Zip
Site Supervisor:
Last name First Phone number
Module: Start Date

Please use:

mm/dd/yr format

End Date

Please use:

mm/dd/yr format

Directions: Using academic writing standards (i.e., proper grammar and complete sentences), complete the following table:

Summarize the week’s service; highlight specific situations that you have encountered.
Explain what you learned about the human service field in general.
Explain what you learned about the organization regarding multiculturalism.
Explain how this week affected your cultural self-awareness and professional relationship, specific to the provision of culturally competent services.
Any additional comments or notes.

Appendix C: Self-Reflection and Process Worksheet #3

HS6016: Weekly Self-Reflection and Process Worksheet

Directions:

For each week of service, you must complete a copy of this worksheet. Remember to write clearly, and check spelling and grammar, as these sheets will be included in your final product.

Name:
Last First
Instructor Name:
Last First
Placement of Service:
Name of organization
Address of organization City, State, Zip
Site Supervisor:
Last name First Phone number
Module: Start Date

Please use:

mm/dd/yr format

End Date

Please use:

mm/dd/yr format

Directions: Using academic writing standards (i.e., proper grammar and complete sentences), complete the following table:

Summarize the week’s service; highlight specific situations that you have encountered.
Explain what you learned about the human service field in general.
Explain what you learned about the organization regarding multiculturalism.
Explain how this week affected your cultural self-awareness and professional relationship, specific to the provision of culturally competent services.
Any additional comments or notes.

Appendix D: Leader’s 1-Page Review

You will meet with the leader (director, human services director, etc.) or whoever is assigned by that person to meet with you (based on this meeting you will write the Leader’s Review). It should be a short meeting; 10 minutes or so. It goes without saying that you will first thank her or him for the opportunity to observe the agency. Share with her or him your observations – the ones you have been doing through this project. That is all you need to do. It is almost impossible for the leader to stay quiet and have no reaction at all. So, what you will write in this one to two-page report (Leader’s Review) is her or his reaction to the summary of observations you provided. In a way it is an opportunity to give back to the agency. That is, after you have taken from their time for the class assignment, the least you can do is to share with them your observations.