IT Problem Solving 1817

CRICOS Provider No. 00103D ITECH1101 Presentation Assignment Specification 1820 Page 1 of 5

Presentation Assignment Specification


For this assignment, you will apply the skills and knowledge covered in the first four weeks of the

course to develop a plan for solving a problem. You will document your plan and create a video

presentation in which you will discuss the process you have used to formulate your plan and the

outcomes of each step of this process. You do not actually need to implement a solution to the given

problem. This is an individual assignment.

Timelines and Expectations

Percentage Value of Task: 10%

Due: 16:00, Monday 13th Aug 2018 (Week 5)

Minimum time expectation: 10 hours

Learning Outcomes Assessed

The following course learning outcomes are assessed by completing this assessment:

• K1. Explain fundamental strategies for problem solving

• K3. Compare and contrast commonly used problem solving strategies

• K4. Describe tools and techniques that can be used to model and describe problems

• S1. Decompose a problem and create goals and plans to solve that problem

• S2. Devise and implement problem solving strategies which can be applied to a range of IT


• A1. Apply problem solving strategies, tools and techniques to solve problems in a variety of


CRICOS Provider No. 00103D ITECH1101 Presentation Assignment Specification 1820 Page 2 of 5

Assessment Details

This assessment requires you to select one of two available scenarios and apply The Global

Development Research Centre’s Problem Solving Process Steps 1-5 to 1) define the problem, 2)

analyse the problem, 3) generate possible solutions, 4) analyse possible solutions and 5) select the

most appropriate option(s), to meet the scenario criteria and constraints thereof. You are not required

to implement the selected solution, nor are you required to plan for its implementation.

Note: The Global Development Research Centre’s Problem Solving Process is available as a

separate document in the Assessment section in Moodle for your ease of reference, and the relevant

steps of this process are discussed in further detail later in this specification. The available

assignment scenarios are included below.

You must document your work as you progress through each stage of this process, ensuring that this

documentation clearly shows the output of each stage, any tools you have used as part of the process

and the thinking processes you used to obtain this output.

Once you have completed your documentation, you are required to create a video recording of no

more than 5 minutes duration in which you personally present an overview of your work. This

overview should provide the user with a description of how you have worked through this assignment,

the work you did at each stage including any tools you may have used and how these assisted you,

and the output of each step. This overview will commence with your work in the initial step of the

Problem Solving Process and continue through each step to ultimately select your optimal solution.

You will then provide a short reflection on the process, covering both using the Problem Solving

Process and your experiences completing this assignment.

You will not be assessed on the quality of the recording of your presentation – it is the quality of the

information you are presenting and your understanding of the concepts that is important. Using a

mobile phone or similar quality camera is perfectly acceptable and will help keep the size of the

presentation file small.

Important: You must be actively presenting throughout the video, with your face clearly visible and

identifiable for the duration of the presentation. It is acceptable to briefly move away from your face to

show a more clear representation of supporting materials from your documentation, but you must

otherwise ensure that you are visible and presenting throughout the video.

CRICOS Provider No. 00103D ITECH1101 Presentation Assignment Specification 1820 Page 3 of 5

The Global Development Research Centre’s Problem Solving Process

Step 1: Define the problem

Develop a clear and concise definition for the problem. Your work in the Design Thinking session should have

helped identify an appropriate definition, but you should review this to ensure you are satisfied this properly

identifies the true problem. Think about what you really want to achieve.

At this stage you should also identify any constraints or restrictions that place limitations on the potential solutions.

For example, any mobile or wearable device needs to be easily transported, so its weight must be considered.

Step 2: Analyse the problem

There are three sub-parts to this step. First, you must develop empathy for your potential users and your market.

There needs to be a good reason to try solving this problem, so you must be able to identify the advantages that

will be gained through solving this problem. Why is solving this problem worth the effort?

Secondly, you need to understand what work has been done in this area before so you can identify what works well

and what does not. This also helps you set your work apart from the work of other people, as there is no point

creating a solution that has already been done before.

Finally, you also need to understand the criteria by which you can evaluate your potential solutions – what defines a

“good” solution and sets it apart from a “poor” solution? Develop a clear list of general attributes an ideal solution

would possess. Your constraints from step 1 should contribute to this, but you will have other attributes too. For

example, any mobile or wearable device must be lightweight, so this is a criteria that must be included in a “good”


Step 3: Generate possible solutions

Here you want to come up with as many ideas as possible. Some of these may later be combined into one larger

solution. Your work in the Design Thinking session should have identified at least 5 radical solutions. Expand on

this using brainwriting and / or brainstorming techniques. These are explored in the week 3 lab. You may find it

useful to use a tool, such as a mindmap, to help document these ideas.

An important note about Step 3 and Group-work

This is an individual assignment. However, you may work with other students, friends or family, to brainstorm

additional ideas for this step. You must acknowledge this assistance in your documentation.

Step 4: Analyse possible solutions

This stage is about sorting and organizing your ideas from step 3 into possible solutions, and identifying the

benefits and the negatives of each of these. You should use a tool to help you with this – think about what would

be appropriate. You might also identify some really interesting or innovative ideas and should note these too. This

is a time for observations, not for evaluations, so just use this step to take notes.

Step 5: Select the most appropriate options

For this final step, you need to evaluate your possible solutions from step 4 against the criteria for a “good” solution

you established in step 2. This should be done using a suitable tool of your choice. Use this evaluation to select

your “best-fit” solution, and document the reasons why this is the best possible solution to solve the problem.

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Assignment scenarios to choose from

Assignment Scenario A

As a keen programmer, you have decided to create an original app that will help students prepare for

tests. This app can only be used on a single platform of your choice and must be targeted to a specific

age range (e.g. primary, secondary or university level students). So that students will buy your app, it

must have at least 3 functions/tools. These functions/tools must assist the student to prepare for tests.

You also want to ensure your app is uniquely positioned in the market by ensuring that it does not

closely resemble other apps currently available.

Assignment Scenario B

You have been asked to assist a large university in gamifying their staff recruitment process. The

gamified application needs to create an awareness about the job, reward the applicants and promote

them to the next level based on a selection criteria and rating mechanism. It is envisioned that

potential applicants will have to go through at least 3 ‘levels’ before they are invited to sit an interview.


Your completed video must be uploaded to Moodle in the Presentation Assignment – Video Upload

submission box provided

Your assignment documentation must be submitted to Moodle in the Presentation Assignment

documentation submission box provided by the due date and time.


Marks will be uploaded in fdlMarks and a completed marking feedback sheet uploaded in Moodle

within 2 weeks of the assessment due date.


Plagiarism is the presentation of the expressed thought or work of another person as though it is one’s

own without properly acknowledging that person. You must not allow other students to copy your work

and must take care to safeguard against this happening. More information about the plagiarism policy

and procedure for the university can be found at


CRICOS Provider No. 00103D ITECH1101 Presentation Assignment Specification 1820 Page 5 of 5

Marking Criteria


1) Videos will be awarded zero marks if the student is not visible, identifiable and actively presenting throughout. Brief absences

are acceptable for display of supporting materials.

2) Any video that exceeds 5 minutes duration will be marked based on the first 5 minutes only.

Criteria Available




Design Thinking Session worksheet

Worksheet from design thinking session completed and submitted



Documentation showing working through problem using Problem Solving Process completed and



VIDEO PRESENTATION Step 1: Problem Definition

The problem is clearly and concisely identified. A person unfamiliar with the scenario would be able to

determine what the student is attempting to achieve (3 marks).

Any constraints / restrictions that impact the potential solutions are noted (2 marks).


VIDEO PRESENTATION Step 2: Problem Analysis

The current situation has been researched and analysed to provide a solid grounding for the new


• Benefits of proceeding with the selected scenario are identified (2 marks)

• Features of competing (or closest to competing) products are analysed and contrasted to the plan

for the selected scenario (3 marks)

• Criteria are established by which the potential solutions may be evaluated for suitability (5 marks)


VIDEO PRESENTATION Step 3: Generating Possible Solutions (collaboration recommended)

Student has participated in a brainwriting and / or brainstorming session to generate a large quantity

(quality not relevant) of potential solutions / ideas for their chosen scenario. It is evident that the problem

has been considered from a variety of perspectives (4 marks). Collaboration properly acknowledged (1



VIDEO PRESENTATION Step 4: Analyzing the Solutions

• Potential solutions from Step 3 have been organized using a suitable tool (2 marks)

• Advantages and disadvantages of each solution have been identified (3 marks)


VIDEO PRESENTATION Step 5: Selecting the Best Solution

• Solutions are reviewed for suitability based on the criteria established in Step 2 and the analysis

conducted in Step 4 (5 marks)

• A solution (which may be a combination of smaller solutions) has been identified (2 marks) and its

selection justified (3 marks)



• An insightful reflection is included that considers the challenges and advantages of using The

Problem Solving Process (3 marks) and the student’s personal experiences in working through

this assessment (2 marks)


Total 50