Sai Nischal Dasari
Workplace conflicts exists in the large and SME(Small and Medium) Enterprises which can affect the workflow of an organization (Lipsky,2003).
Conflict resolution are the method solve the workplace conflict in which there are different sub methods which will be discussed.
The atmosphere of the organization should be effective such as the workplace would not have any threats (Huan,2012).
The distractions should be avoided so that the employees can be motivated.
Solving the problems instead of extending.
Clarifications of the Perception
Identification of the conflicts should be done so that the solution can be proposed.
There should be no conflicts between the desires and the needs as both factors are necessary (Hyde,2006).
Identification the risk level of conflicts.
Conflict resolution chart
There should be some agreements which are having the policy of mutual benefits (Jordan,2004).
New beginnings should be initiated.
Instead of blaming the individuals , the solutions should be proposed.
Expressing the positive factors to all employees at workplace.
Maintainability of the professionalism should be done (Troth,2002).
Access should be equal for all employees.
Conflict resolutions at workplace has been discussed.
Multiple solutions to resolve the conflicts has been described.
Conflicts should always be avoided at the workplace.
Lipsky, D. B., Seeber, R. L., & Fincher, R. D. (2003). Emerging systems for managing workplace conflict: Lessons from American corporations for managers and dispute resolution professionals (Vol. 18). San Francisco, CA: Jossey-Bass.
Huan, L. J., & Yazdanifard, R. (2012). The difference of conflict management styles and conflict resolution in workplace. Business & Entrepreneurship Journal, 1(1), 141-155.
Hyde, M., Jappinen, P., Theorell, T., & Oxenstierna, G. (2006). Workplace conflict resolution and the health of employees in the Swedish and Finnish units of an industrial company. Social Science & Medicine, 63(8), 2218-2227.
Jordan, P. J., & Troth, A. C. (2004). Managing emotions during team problem solving: Emotional intelligence and conflict resolution. Human performance, 17(2), 195-218.
Jordan, P. J., & Troth, A. C. (2002). Emotional intelligence and conflict resolution: Implications for human resource development. Advances in developing human resources, 4(1), 62-79.