Problem Statement

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[Document title] NAme

Problem Statement

The healthcare spending in the United States in 2016 stood at 3.3 trillion dollars, roughly, 10,348 dollars per individual, representing about 17.9 percent of the nation’s gross domestic product (Centers for Medicare & Medicaid Services, 2018). Healthcare expenditure in the United States remains one of the highest worldwide, with hospital care costs and physician and clinical service costs accounting for 32 percent and 20 percent of the overall healthcare spending respectively (Centers for Medicare & Medicaid Services, 2018). There is a lot of wastage due to inefficiency and duplication of roles and activities, which increase the duration of care, and ultimately the cost of care (Bughin, Manyika, & Woetzel, 2017). These issues manifest themselves in long patient waiting times especially due to the high number of human interactions that patients have to encounter in healthcare institutions. On average, a patient spends more than two hours to receive medical attention in the United States (Bughin, Manyika, & Woetzel, 2017).

The high cost of healthcare, and the long duration it takes to receive medical attention can be resolved by incorporating technology and automating some aspects of medical care. For instance, as previously mentioned above, the high number of human interactions in the emergency department ultimately manifests itself in the patients’ hospital bill. The same high number of human interactions increases the time it takes for a patient to get medical attention in the healthcare institutions. Automating some services such as collection of patients’ information and the checking of vital signs can greatly reduce the time spent in the emergency department, as well as reducing the overall cost of healthcare (Bughin, Manyika, & Woetzel, 2017).

Technologies Used

We can use the following technologies to automate some process during the medical care service. So that the patient doesn’t have to wait too much to get the medical attention he needs:

· Registration kiosks technology is used all over the world for the self-service process. A company in USA Frank Mayer is providing the services of self-service registration kiosks. The medical care centers could install this technology so that they don’t have to stand in the line long enough just to get registered or fill in their credentials. (Barth)

· Robotics technology can be very useful in hospitals e.g. a hospital in japan use the carrier robots who always wander around the hospital and help the patients to get the directions right and in addition to this they help patients carry their things and also pick up the medicines or anything they need within the hospitalSo robots can minimize the difficult situations which patients have to face why they come to the medical care. (Bloss, 2011)

· Document handling Document management, often referred to as Document Management Systems (DMS), is the use of a computer system and software to store, manage and track electronic documents and electronic images of paper based information captured through the use of a document scanner. By using this technology, Patients don’t have to wait in the lines to get their bills done. They can do it online or they can scan their documents. (Stork, 1995).


We can easily conclude from this is that technology can make our lives easier and simple. By the use of different technology tools we can reduce our efforts that we need to put in to do a specific task. By introducing the technology in hospitals or medical care centers the life of patients can be quite handy and easy. A patient wouldn’t have to wait 2 hours or get in lines to get the medical care he needs because technology can do many tasks for him which otherwise would take hours for him to do by himself.

References Barth, M. (n.d.). Intelligent Transportation System Technology in a Shared Electric Vehicle Program. Bloss, R. (2011). Mobile hospital robots cure numerous logistic needs. Stork, D. G. (1995). Manual entry interactive paper and electronic document handling and processing system. Centers for Medicare & Medicaid Services. (2018). National health expenditures 2016 highlights. Published January. Bughin, J., Manyika, J., & Woetzel, J. (2017). A Future That Works: Automation, Employment, and Productivity: McKinsey Global Institute. January 2017.