The Balanced Scorecard

Company’s Mission: “We bake the best”

A balanced scorecard can be defined as a performance metric which is usually by the management of a company in order to identify internal business operations which might require some level of improvements in order to help a company to get the necessary information that can help a business attain it set goals, missions and vision.

In order for an organization to realize its mission, there is need for it to come up with a balanced scorecard. In our case, there is need for Bakers Inn to identify various internal operations that might require some level of improvements in order to realize the goals of the company.

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Balanced Score Card For Bakers Inn

Strategies that Can be Adopted by Baker’s Inn

Customer Focus- There is need for Baker’s INN to come up with strategic moves which would ensure that it is in a place to meet the strategic needs and expectations of their customers

Finance Control – Finance control is quite crucial for a company in ensuring that it is in a position to generate the required resources to run its operations smoothly.

Internal process control- There is need for Baker’s Inn to identify areas that might require some level of improvements in order for a company to deliver goods that meet the expectations of the customers.

Learning and Growth: There is need for Baker’s Inn to learn new ways and models such as need for a new technology which is much crucial for a business when it comes to competing with rivals in the market

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Performance measures

Customer Focus: There is need for Bakers Inn to conduct market research in order to identify what customers might require and also to identify there different tastes and preferences.

Financial Control: There is need for Bakers Inn to come up with measures which will help it in cutting the unnecessary costs which at the long run would play a pivotal role in optimizing its profits.

Internal controls: This plays a crucial role for the company in ensuring that it removes any unnecessary process within its business unit.

Growth and learning: As there is advancement in technology, there is need for Baker’s Inn to continuously seek for new ways which they can implement in their business process in order to continuously meet the expectations of the customers.

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Department Affected by Performance Measure

Customer Focus: This is likely to affect the marketing department

Financial control: The department which is likely to be affected is the Finance department.

Internal Control: This is likely to affect the manufacturing department

Growth and Learning: This is likely to have an effect on the IT department

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References

References

examples of overhead costs – Google Search. (n.d.). Retrieved from https ://www.google.com/search?q=examples+of+overhead+costs&ie=utf-8&oe=utf-8&client=firefox-b-ab

In Manley, D. (2011). Technology of Biscuits, Crackers and Cookies. Sawston: Woodhead Pub.

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